Privacy Policy

When you contact us through our website, we collect the information you choose to provide — such as your name, email address, company, and message.

We also collect limited technical information about how the site is used, such as page views, clicks, form interactions, and page performance. This information is designed to be anonymous; the next section explains exactly what is and is not stored.

Our website uses its own first-party analytics. It does not use cookies, pixels, fingerprinting, or any third-party analytics service, and no analytics data is shared with or sold to anyone.

For each visit we record the page path, the host of the referring site, campaign parameters from links you followed (utm_source, utm_medium, utm_campaign, utm_term, and utm_content), the type of interaction (a page view, a click on a tracked button, a form start or submit, or a page performance measurement), and a visitor identifier.

First-touch campaign details (the five values above, the referring host, the landing path, and when they were first seen) are kept in your browser's local storage so a later visit can be attributed to the same source. That record contains no unique identifier and is read only by our own site.

The visitor identifier is a one-way hash derived from your IP address and browser user agent together with a daily salt derived from a server secret. It cannot be reversed to identify you, and identifiers from different days cannot be linked together.

We do not store your raw IP address, browser user agent, full referring URL, URL query strings, or the contents of any form. Only the five campaign values described above are kept from a link. We honour the Do Not Track and Global Privacy Control browser signals: when either is enabled, the analytics beacon sends nothing and the server discards the request.

Raw analytics events are deleted automatically after 180 days. Daily totals that contain no visitor identifier may be kept for longer-term reporting.

We use the information you provide solely to respond to your enquiry, deliver the services you request, and communicate with you about your project.

We do not sell your personal information, and we do not share it with third parties except as necessary to operate our business or comply with the law.

If you sign in to the Notes desktop app with your account, we store the prompts you send and the answers you receive, together with the time, the request type, the app version and operating system, token counts, and a one-way hash of your IP address. Screenshots you send are used only to produce the answer and are not stored.

To answer your requests, the text and screenshots you send are processed by third-party AI providers that we choose (such as NVIDIA, OpenRouter, Groq or Amazon Web Services). We ask providers not to retain or train on this data where they offer that option.

Desktop prompts, answers and sign-in activity are kept for 180 days and then deleted automatically. Access within our team is limited to account owners. You can disconnect any desktop device at any time from the Connect desktop app page.

We retain contact information only for as long as needed to fulfil the purpose for which it was collected, after which it is securely deleted.

You may request access to, correction of, or deletion of the personal information we hold about you at any time by contacting us.

To exercise any of these rights, email us at bitecodes.global@gmail.com.

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse.

If you have any questions about this policy, please contact us at bitecodes.global@gmail.com.