Industries
Software for Healthcare
Care platforms, patient tooling, and accessible workflows for clinics, allied health practices, and aged-care providers.
What we usually find
- Patients cannot book, reschedule, or ask a question outside reception hours.
- Paper and PDF intake forms are re-typed into the practice system.
- The website is difficult to use with a keyboard, screen reader, or larger text.
- Referrals and reminders are tracked by hand across phone calls and email.
- Sensitive information moves through spreadsheets without clear access controls.
How we approach it
- 1Map the patient journey from first search to appointment, referral, and intake.
- 2Agree the information patients and families need before they call.
- 3Design calm, accessible pages with booking and enquiry paths that work on a phone.
- 4Connect forms, reminders, and records to the systems the practice already uses.
- 5Test with keyboard, screen reader, and mobile users, then train reception and care staff.
Focus areas
- Care management
- Patient portals
- Accessible intake
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Run a free auditPublished case studies in this sector
We publish a case study only where the relationship and the work allow it. Each one describes the challenge, the approach, and the outcome in plain terms.
Healthcare · Automation · 2025
Sublime Care
Sublime Care (Australia) · Related-party work
Care-operations and billing automation for an Australian aged-care provider.
Healthcare · Platform
Rivala Care
- Calm, trustworthy visual design
- Clear, accessible service information
Healthcare · Platform · 2025
Rivala Care
A clean, trustworthy care and services platform with a reassuring patient experience.
Services that fit this sector
Healthcare questions, answered
What can a clinic website do beyond sharing opening hours?
It can explain services and fees, answer common patient questions, take appointment requests, collect intake information securely, and send reminders. The right scope depends on your reception workflow and the systems your practice already uses.
How do you handle patient privacy?
We design around the privacy obligations you specify, using access controls, encryption in transit, audit history, and data retention rules. We do not claim clinical or privacy certification. Your privacy or governance reviewer confirms the final design before launch.
Can you support NDIS and aged-care billing workflows?
Yes. We have built care-operations tooling and fortnightly billing automation for an Australian aged-care provider, including validation, per-client routing, and accounting-ready exports. The Sublime Care case study describes the workflow in detail.
Can families use the site on a phone?
Yes. We design mobile first for the tasks families complete most often, such as finding a service, checking eligibility, and making an enquiry. Touch targets, readable text, and simple forms are tested on real devices before launch.
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